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Vattenfall – Telemarketing

Devi helps Vattenfall with telemarketing — new-customer prospecting and outbound sales, delivered by Devi Academy-trained teams with quality assurance in every contact.

Business area Devi Sales
SegmentEnergy
Delivery Telemarketing
Vattenfall – Telemarketing
The need

New-customer prospecting at scale — with trust intact

Vattenfall needed to run new-customer prospecting and outbound sales at scale — in an industry where customer trust is absolutely critical.

The need was a partner who can deliver scalable telemarketing without compromising customer satisfaction, compliance or brand — in a single contact.

The solution

Scalable telemarketing with quality at every step

Devi established a scalable telemarketing team through Devi Sales. We contributed with:

Every consultant represents Vattenfall's brand in every call — which is why delivery is quality assured at every step, in line with our Trygg Kundkontakt certification.

The result

A scalable sales engine

Since the partnership began in 2025, Devi has given Vattenfall a scalable engine for new-customer prospecting — sales that grow with demand without quality giving way.

The combination of trained teams, real-time reporting and structured quality follow-up makes delivery both measurable and safe — for Vattenfall and for every customer who is called.

Telemarketing New-customer prospecting Outbound sales Devi Academy
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