About us

About Devi

Who are Devi?

Devi is an outsourcing and growth partner for companies looking to develop, streamline or scale parts of their commercial operations.

We combine operational delivery with process development, quality assurance, training and business development — to create results that last over time.

Devi Group's office with the Devi logo on the wall
This is Devi

Outsourcing that lifts quality — not just volume.

Devi was founded in 2019 with a clear idea: outsourcing in sales and business development should be delivered with the same quality as if the client owned the process themselves. We believe real growth happens when the right person has the right tools, the right training and the right structure around them.

Today we are one of Sweden's fastest-growing outsourcing partners — serving leading Nordic companies in telecom, energy, media and finance. We deliver measurable results without compromising on quality, ethics or well-being.

The way forward

Our strategy

Three principles that let us deliver outsourcing with consistently high quality — engagement after engagement.

Structure before growth

We build clear processes, measurable goals and repeatable ways of working before we scale. That is how we turn individual wins into long-term results.

People at the center

Real performance requires well-being. We invest in training, leadership and culture because people — not systems — create our results.

Data-driven development

We measure, follow up and improve every week. Clear data is the difference between activity and outcome — and lets us show exactly what working with Devi delivers.

Our values

A work culture driven by purpose

Our values reflect how we want to work, make decisions and build long-term relationships. Dedication and expertise form the foundation of our commitment to always deliver with quality and responsibility.

At the same time, well-being is a prerequisite for sustainable performance — both for our people and for the business as a whole. Innovation runs through how we think and work, ensuring we keep evolving in step with the world around us and our clients' needs.

Company values we live and work by

Quality in everything we do

Courage and change

Transparency and responsibility

People first

Our history

Why Devi exists

Devi was founded in 2019 in Sweden with a clear vision: to be an outsourcing partner with a focus on quality. Through sales, customer service and consultants we help companies grow with tailored solutions that create success.

The name "Devi", which means "It's us", reflects our belief in collaboration and shared goals. With deep industry experience and strong commitment, we develop not only tailored strategies but also dedicated employees who contribute to long-term, sustainable growth.

At Devi, quality is the foundation of everything we do. We offer more than outsourcing – we are a strategic partner that creates results, drives development and builds success for both our clients and our team.

Devi Groups kontor på Karlavägen 53 i Stockholm
Good to know

What is outsourcing?

Outsourcing means a company lets an external partner take care of certain tasks instead of doing them itself.

The idea is that the company can then focus more on what it does best, while a specialized partner handles the rest.

Benefits of outsourcing

  • Access to specialist expertise
  • Lower fixed costs
  • Greater flexibility
  • Faster growth
  • The ability to focus on your core business

At Devi we combine outsourcing with quality, training and long-term partnership to create sustainable results.

How we work

Structure, training and follow-up

Our way of working is concrete and repeatable — three connected parts that together ensure quality in every engagement, every month, every quarter, every year.

01

Structure

Clear processes, defined goals and documented ways of working. We know what is going to happen — and why.

02

Training

Every employee goes through Devi Academy. We don't just train what to say — we train how to think.

03

Follow-up

We measure and report continuously. You get full visibility into results, quality and development — in real time.

How we create value

Our business model

From vendor to strategic partner — we build and drive structured growth.

We run sales operationally

  • Channel and segment alignment
  • Clear KPIs and follow-up
  • Accountability at every step
  • We grow the business through insight

We build quality and capability

  • Reality-grounded sales development
  • Leadership-driven coaching
  • Structured quality follow-up
  • Data-driven optimization

We don't just sell. We build structures that scale.

Devi Quality

Our quality and results work

  • We work actively to be an innovative, modern company with strong processes and a data-driven mindset.

  • We focus on the activities that drive results and the right behaviors.

  • Our dialer systems are data-driven and enable working with the right KPIs.

The aim is to create long-term behavior focused on the activities that drive sales — not just end results.

Real growth doesn't just happen. It's built — with structure, quality and people who want to move forward. That's what Devi is here for.
Contact

Want to know more about Devi?

Get in touch and we'll be happy to tell you how we can help you grow — with structure, quality and results.

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