We understand it can come as a surprise. Here's who we are, why we called — and how we work with transparency and respect in every conversation.
Devi Group works as an outsourcing partner for well-known Swedish and international companies. This means our salespeople and advisors call on behalf of these companies to present relevant offers, services or products.
If we've contacted you, it's most likely because you're a customer of, or have shown interest in, one of our clients. We never call without reason — every call is based on a relationship or prior consent.
We represent well-known brands in telecom, energy, insurance and other industries. The call was most likely about an offer or an update related to your existing service.
We follow GDPR and all applicable regulations. You can always ask us not to contact you again, and we respect that immediately. Read more in our integritetspolicy.
Transparency and ethics are pillars in everything we do. Every Devi employee is trained through our own Devi Academy, where professional treatment, customer respect and quality are at the centre.
Everyone goes through Devi Academy before they represent a brand.
We always tell you which client we're calling on behalf of, and why.
We respect your choice and follow the NIX register.
Devi has been a full member of the industry organisation Kontakta since 2022, following 18 months as an aspirant member. Every year since, our operations have been audited and certified as Trygg Kundkontakt — an independent quality mark for responsible and professional customer contact.
Kontakta is the industry organisation for companies working with professional customer contact and remote sales. The certification sets strict requirements for ethics, quality and customer satisfaction. Read more about Trygg Kundkontakt at kontakta.se.
Don't hesitate to contact us if you have any questions about the call you received.
