Allente and Devi – a successful partnership

Allente, one of the Nordics' leading TV and streaming providers, was Devi's very first client when the journey began in 2019. What started as a single sales assignment has grown into a long-term partnership across both sales and customer service – and proof of how the right outsourcing partner can drive growth for both parties.

From first client to strategic partner

When Allente needed a scalable, professional partner for sales and customer service, they were looking for more than a supplier. They needed a team that understood their business-critical goals and could work seamlessly as an extension of their own organisation – with the same feel for the brand and the same demands on quality.

How we work together

Devi has built dedicated teams for Allente across both sales and service. Every employee receives thorough training in Allente's products, values and customer offering through Devi Academy, and every customer dialogue is continuously followed up with a focus on quality. We don't see ourselves as an external supplier – we work as part of Allente's organisation.

A partnership that keeps growing

Today the collaboration keeps evolving. When Allente launches new products our teams are prepared, and in 2025 Devi was named Voice Pioneer by Allente – an award that recognises high-quality, forward-thinking customer dialogue.

The Allente partnership shows that success in outsourcing isn't about the lowest price – it's about commitment, capability and a genuine will to become a strategic part of your partner's success. That's exactly how we want to work.

Read more in our reference case about the Allente collaboration.