Your lost customers are your most profitable audience. We reactivate them with data-driven campaigns and personal contact.
Winback is the art of winning back customers who've left. It's usually cheaper to reactivate a former customer than to acquire a new one — and with the right approach, it's also easier.
Devi analyses why customers left, segments them by win-back potential and builds personal campaigns that address exactly what made them leave. The result? Higher customer value and lower churn.
Lost customers are forgotten and the revenue is gone
No insight into why customers left
Generic win-back attempts without personalization
Hard to measure ROI on win-back campaigns
Systematic approach to recover lost revenue
Deep analysis of churn causes per customer segment
Personalised campaigns based on customer history
Full tracking of win-back rate and ROI per campaign
Services tailored to your needs and goals.
We identify patterns and causes behind your customer attrition to build the right strategy.
Personal call campaigns that address the customer's specific reason for leaving.
Data-driven triggers that identify the right moment to reconnect.
We analyse your customer data to understand why and when customers leave.
Customers are segmented by win-back potential and optimal offer.
Personalised phone outreach with tailored offers.
We measure, optimise and scale what works best.
Winning a customer back costs a fraction of acquiring a new one.
We use your data to understand and address the causes of churn.
Every call is tailored to the customer's history and reason for leaving.
Win-back campaigns deliver measurable returns within weeks, not months.
The insights from winback improve your retention proactively.
Real-time reporting of win-back rate, revenue and ROI.
Each channel can stand on its own — or be combined into a complete sales engine.
Data-driven outbound that drives new sales, activation and upsell.
Read more →Personal meetings that build brand and sales on site.
Read more →Structured outreach to business customers that builds strong deals.
Read more →Qualified meetings that fill your pipeline.
Read more →Maximize the value of your existing customer base through upsell and cross-sell.
Read more →We help you find the right strategy and channel to reach your goals.
Contact us